Billing
Billing disputes and refunds
Understand Pineconeโs policy of not refunding unused indexes, and why migrating a pod-based index to serverless can lower a bill youโd otherwise dispute.
As a rule, Pinecone doesnโt offer refunds for unused indexes. If you use a pod-based index, Pinecone charges only for the pods you use to create it, not per API call or query. Whether or not youโve used your index doesnโt affect billing.
Serverless indexes are a better fit if you donโt plan to use your index on a regular basis. Serverless indexes are billed by the number of reads and writes you run and how much storage your index consumes. If your bill for your pod-based index is too high, we recommend migrating to a serverless index instead.
Pineconeโs billing policies are detailed in the user agreement and pricing page.
These pages can help you manage your bill:
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