Pinecone Standard plan trial

The Standard trial lets you evaluate Pinecone without any up-front payment. You get $300 in credits over 21 days with access to Standard plan features and limits that are suitable for testing Pinecone at scale.

Key features

• $300 in credits
• 21 days of access to Standard plan features, including:
  • Bulk import
  • Backup and restore
  • RBAC (role-based access control)
• Higher limits for testing at scale
• Access to all cloud regions
• Access to Developer Support

Expiration

When your Standard trial ends, or when you use all of your credits, your quotas are blocked and console access is limited to the billing page. You don’t automatically return to your previous plan. To restore full access, do one of the following:

• Add a payment method and continue on the Standard plan.
• Upgrade to the Enterprise plan.
• Downgrade to the Starter plan (you can also do this any time before the trial expires).

If you started the trial from the Builder plan, you aren’t charged the $20/month Builder fee during the trial.

Downgrade to the Starter plan

You can downgrade from a Standard trial to the Starter plan at any time. When you downgrade to the Starter plan in the Pinecone console, you choose which projects, indexes, assistants, and members to keep. You can keep up to the Starter plan limits: 1 project, 5 serverless indexes in the us-east-1 region of AWS, 5 assistants, and 2 members. Pinecone deletes everything you don’t keep, along with all backups, backup schedules, and collections. The downgrade doesn’t reduce your data or change your configuration, so do this first:

• Indexes outside us-east-1: Indexes in other regions can’t be kept on Starter. To keep one, create a new index in us-east-1, re-upsert your data, and delete the old index.
• Gemini and us processing indexes: Indexes with embedded fields that use gemini-embedding-2 or the us processing location can’t be kept on Starter. To keep one, create a new index that uses a model available on Starter in place of gemini-embedding-2, or that sets processing_location to global. Then re-upsert your data and delete the old index.
• Dedicated read node indexes: These can’t run on Starter, and there’s no self-serve conversion. To keep one in us-east-1, back it up and restore it, which creates a new on-demand serverless index in the same region. Delete the original and keep the restored index during the downgrade. For one in another region, create a new us-east-1 index and re-upsert your data. You can also contact Support to migrate back.
• Pod-based indexes: To keep one, migrate it to serverless and finish creating the new serverless index first. The migration saves your index as a collection, and the downgrade deletes all collections.
• eu assistants: These are deleted unless you move them. To keep one, recreate it in us and re-upload its files.
• SSO: Disconnect your organization’s SSO connection.
• Member roles: Reassign or remove members whose organization role isn’t available on Starter.
• Storage: Starter allows no more than 2 GB of data across your serverless indexes and 1 GB of assistant storage. Delete records and assistant files to fit. Do this last, because the migrations above can briefly leave a second copy of an index.

Limits

• Each organization is allowed only one trial.
• Organizations already on a Standard or Enterprise plan can’t activate a Standard plan trial.
• Organizations that initially subscribed to Pinecone through marketplace partners can’t activate a Standard plan trial.

If you have questions, contact Support.