Change your billing plan
This page describes how to change the billing plan for your Pinecone organization through the Pinecone console. To change your billing plan, you must be the organization owner for your organization.
Accounts created by signing up through GCP Marketplace must change billing plans through the Pinecone console using this workflow.
Upgrade your plan
- In the Pinecone console, go to Settings > Billing.
- Click Upgrade under the Standard plan, or Contact Sales under the Enterprise plan.
After upgrading from the Starter plan to the Standard or Enterprise plan, you immediately start paying for usage of your Pinecone indexes, including the serverless indexes that were free on the Starter plan. For more details about how costs are calculated, see Understanding cost.
Downgrade to the Starter plan
Before you can downgrade to the free Starter plan, your organization must be under the Starter plan quotas:
- No more than 5 indexes, all serverless and in the
us-east-1region of AWS.- If you have pod-based indexes, save them as collections and then delete them.
- If you have serverless indexes in a region other than
us-east-1, create a new serverless index inus-east-1, re-upsert your data into the new index, and delete the old index. - If you have more than 5 serverless indexes, delete enough indexes to bring you within the limit.
- No more than 1 project.
- If you have more than 1 project, delete enough projects to bring you within the limit.
- Before you can delete a project, you must delete all indexes and delete all collections in the project.
- No more than 2 GB of data across all of your serverless indexes.
- If you are storing more than 2 GB of data, delete enough records to bring you within the limit.
- No more than 100 namespaces per serverless index.
- If any serverless index has more than 100 namespaces, delete enough namespaces to bring you within the limit.
- No more than 3 Assistants.
- If you have more than 3 assistants, delete assistants until you are below the limit.
- No more than 10 files per assistant.
- If you have more than 10 files uploaded to an assistant, delete uploaded files until you are below the limit.
- No more than 1GB of Assistant storage.
- If you have more than 1 GB of Assistant storage, delete uploaded files until you are below the limit.
Once you meet the requirements above, downgrade to the Starter plan as follows:
- In the Pinecone console, got to Settings > Billing.
- Change your plan to Starter.
Your billing will end immediately; however, you may receive a final bill for the indexes that you just deleted for the time they were in use.
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