This page describes how to change the billing plan for your Pinecone organization through the Pinecone console. To change your billing plan, you must be the organization owner or billing admin for your organization.

To set up billing through a cloud marketplace, see AWS Marketplace, Azure Marketplace, or GCP Marketplace.

Upgrade to pay-as-you-go billing

You can upgrade from the free Starter plan to pay-as-you-go billing directly in the Pinecone console:

  1. In the Pinecone console, go to Settings > Billing > Plans.
  2. Click Upgrade in the Standard or Enterprise plan section.

After upgrading, you will immediately start paying for usage of your Pinecone indexes, including the serverless indexes that were free on the Starter plan. For more details about how costs are calculated, see Understanding cost.

If your organization requires custom contracts, annual commitments, or tailored features, contact Pinecone.

Downgrade to the Starter plan

Before you can downgrade to the free Starter plan, your organization must be under the Starter plan quotas:

Once you meet the requirements above, downgrade to the Starter plan as follows:

  1. In the Pinecone console, got to Settings > Billing > Plans.
  2. Click Downgrade in the Starter plan section.

Your billing will end immediately; however, you will receive a final invoice for any charges accrued in the current month.