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This page describes how to upgrade to a paid Builder, Standard, or Enterprise plan, either from the free Starter plan or from Builder to Standard or Enterprise. You can pay with a credit/debit card, or through a supported cloud marketplace if your organization is on the Starter plan.
To change your plan, you must be an organization owner or billing admin.
To evaluate the Standard plan before you start paying, see the Standard plan trial. You get 21 days and $300 in credits. Each organization can activate one trial, and some organizations aren’t eligible.
To commit to annual spending, contact Pinecone.

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Upgrade to the Builder plan

The Builder plan is a flat $20/month plan with higher quotas than Starter and no usage overages. To upgrade from Starter to Builder:
  1. In the Pinecone console, go to Settings > Billing > Plans.
  2. Click Upgrade in the Builder plan section.
  3. Enter your credit/debit card information.
  4. Click Upgrade.
After upgrading, your organization is immediately on the Builder plan with the higher Builder plan quotas. If you need additional capacity or features not included in Builder, you can upgrade to Standard or Enterprise at any time.
The Builder plan is available with credit/debit card billing only and is not supported through cloud marketplaces.

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Upgrade to the Standard or Enterprise plan

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Pay with a credit/debit card

To upgrade your plan to Standard or Enterprise and pay with a credit/debit card, do the following:
  1. In the Pinecone console, go to Settings > Billing > Plans.
  2. Click Upgrade in the Standard or Enterprise plan section.
  3. Click Credit / Debit card.
  4. Enter your credit card information.
  5. Click Upgrade.
After upgrading, you will immediately start paying for usage of your Pinecone indexes, including the serverless indexes that were free on the Starter plan. For more details about how costs are calculated, see Understanding cost.

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Pay through the Google Cloud Marketplace

To upgrade your plan to Standard or Enterprise and pay through the Google Cloud Marketplace, do the following:
  1. In the Pinecone console, go to Settings > Billing > Plans.
  2. Click Upgrade in the Standard or Enterprise plan section.
  3. Click Billing through GCP. This takes you to the Pinecone listing in the Google Cloud Marketplace.
  4. Click Subscribe.
  5. On the Order Summary page, select a billing account, accept the terms and conditions, and click Subscribe.
    The billing unit listed does not reflect the actual cost or metering of costs for Pinecone. See the Pinecone Pricing page for accurate details.
  6. On the Your order request has been sent to Pinecone modal, click Sign up with Pinecone. This takes you to a Google-specific Pinecone login page.
  7. Log in to your Pinecone account. Use the same authentication method as your existing Pinecone organization.
  8. Select an organization from the list. You can only connect to organizations that are on the Starter plan. Alternatively, you can opt to create a new organization.
  9. Click Connect to Pinecone and follow the prompts.
Once your organization is connected and upgraded, you will receive a confirmation message. You will then immediately start paying for usage of your Pinecone indexes, including the serverless indexes that were free on the Starter plan. For more details about how costs are calculated, see Understanding cost.

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Pay through the AWS Marketplace

To upgrade your plan to Standard or Enterprise and pay through the AWS Marketplace, do the following:
  1. In the Pinecone console, go to Settings > Billing > Plans.
  2. Click Upgrade in the Standard or Enterprise plan section.
  3. Click Billing through AWS. This takes you to the Pinecone listing in the AWS Marketplace.
  4. Click View purchase options.
  5. On the Subscribe to Pinecone Vector Database page, review the offer and then click Subscribe.
    The billing unit listed does not reflect the actual cost or metering of costs for Pinecone. See the Pinecone Pricing page for accurate details.
  6. You’ll see a message stating that your subscription is in process. Click Set up your account. This takes you to an AWS-specific Pinecone login page.
    If the Pinecone subscription page shows a message stating, “You are currently subscribed to this offer,” contact your team members to request an invitation to the existing AWS-linked organization. The Set up your account button is clickable, but Pinecone does not create a new AWS-linked organization.
  7. Log in to your Pinecone account. Use the same authentication method as your existing Pinecone organization.
  8. Select an organization from the list. You can only connect to organizations that are on the Starter plan. Alternatively, you can opt to create a new organization.
  9. Click Connect to Pinecone and follow the prompts.
Once your organization is connected and upgraded, you will receive a confirmation message. You will then immediately start paying for usage of your Pinecone indexes, including the serverless indexes that were free on the Starter plan. For more details about how costs are calculated, see Understanding cost.

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Pay through the Microsoft Marketplace

To upgrade your plan to Standard or Enterprise and pay through the Microsoft Marketplace, do the following:
  1. In the Pinecone console, go to Settings > Billing > Plans.
  2. Click Upgrade in the Standard or Enterprise plan section.
  3. Click Billing through Azure. This takes you to the Pinecone listing in the Microsoft Marketplace.
  4. Click Get it now.
  5. Select the Pinecone - Pay As You Go plan.
  6. Click Subscribe.
  7. On the Subscribe to Pinecone page, select the required details and click Review + subscribe.
    The billing unit listed does not reflect the actual cost or metering of costs for Pinecone. See the Pinecone Pricing page for accurate details.
  8. Click Subscribe.
  9. After the subscription is approved, click Configure account now. This redirects you to an Microsoft-specific Pinecone login page.
  10. Log in to your Pinecone account. Use the same authentication method as your existing Pinecone organization.
  11. Select an organization from the list. You can only connect to organizations that are on the Starter plan. Alternatively, you can opt to create a new organization.
  12. Click Connect to Pinecone and follow the prompts.
Once your organization is connected and upgraded, you will receive a confirmation message. You will then immediately start paying for usage of your Pinecone indexes, including the serverless indexes that were free on the Starter plan. For more details about how costs are calculated, see Understanding cost.