Manage billing
Change your billing plan
This page shows you how to upgrade or downgrade your Pinecone billing plan.
To change your billing plan, you must be an organization owner or billing admin.
Upgrade your billing plan
You can upgrade from the free Starter plan to pay-as-you-go billing in the Pinecone console or through a cloud marketplace.To commit to annual spending, contact Pinecone.
To upgrade your billing plan in the Pinecone console, do the following:
- In the Pinecone console, go to Settings > Billing > Plans.
- Click Upgrade in the Standard or Enterprise plan section.
Downgrade your billing plan
To stop recurring charges, you can downgrade to the free Starter plan. Before you can downgrade, your organization must be under the Starter plan quotas:- No more than 5 indexes, all serverless and in the
us-east-1region of AWS.- If you have pod-based indexes, save them as collections and then delete them.
- If you have serverless indexes in a region other than
us-east-1, create a new serverless index inus-east-1, re-upsert your data into the new index, and delete the old index. - If you have more than 5 serverless indexes, delete enough indexes to bring you within the limit.
- No more than 1 project.
- If you have more than 1 project, delete enough projects to bring you within the limit.
- Before you can delete a project, you must delete all indexes and delete all collections in the project.
- No more than 2 GB of data across all of your serverless indexes.
- If you are storing more than 2 GB of data, delete enough records to bring you within the limit.
- No more than 100 namespaces per serverless index.
- If any serverless index has more than 100 namespaces, delete enough namespaces to bring you within the limit.
- No more than 3 Assistants.
- If you have more than 3 assistants, delete assistants until you are below the limit.
- No more than 10 files per assistant.
- If you have more than 10 files uploaded to an assistant, delete uploaded files until you are below the limit.
- No more than 1GB of Assistant storage.
- If you have more than 1 GB of Assistant storage, delete uploaded files until you are below the limit.
- In the Pinecone console, go to Settings > Billing > Plans.
- Click Downgrade in the Starter plan section.