To change your billing plan, you must be an organization owner or billing admin.
Requirements
Before you can downgrade, your organization must be under the Starter plan quotas:- No more than 5 indexes, all serverless and in the
us-east-1region of AWS- If you have serverless indexes in a region other than
us-east-1, create a new serverless index inus-east-1, re-upsert your data into the new index, and delete the old index. - If you have more than 5 serverless indexes, delete indexes until you have 5 or fewer.
- If you have pod-based indexes, save them as collections and then delete them.
- If you have serverless indexes in a region other than
- No more than 1 project
- If you have more than 1 project, delete all but 1 project.
- Before you can delete a project, you must delete all indexes and delete all collections in the project.
- No more than 2 GB of data across all of your serverless indexes
- If you are storing more than 2 GB of data, delete records until you’re storing less than 2 GB.
- No more than 100 namespaces per serverless index
- If any serverless index has more than 100 namespaces, delete namespaces until it has 100 or fewer remaining.
- No more than 3 assistants
- If you have more than 3 assistants, delete assistants until you have 3 or fewer.
- No more than 10 files per assistant
- If you have more than 10 files uploaded to an assistant, delete files until the assistant has 10 or fewer.
- No more than 1 GB of assistant storage
- If you have more than 1 GB of assistant storage, delete files until you’re storing less than 1 GB.
Downgrade to the Starter plan
The downgrade process is different depending on how you are paying for Pinecone.- Credit card
- Google Cloud Marketplace
- AWS Marketplace
- Microsoft Marketplace
If you are paying with a credit card, downgrade as follows:
- In the Pinecone console, go to Settings > Billing > Plans.
- Click Downgrade in the Starter plan section.